Store

Seller / Trader / Service Provider

Company IDs and VAT Status

Registration, Authority and Trade Association

Contact

You can contact us electronically using the email address below. Fast contact may also be available through live chat on the website, when available.

Business Activity

Ero Lounge operates an online retail store for adult wellness, intimacy and sexual wellness products.

Purchases are made through erolounge.com. The email address info@erolounge.com is used for customer support, order communication, returns, withdrawal requests, complaints and product safety communication.

Age Restriction

This website and its products are intended only for adults aged 18 years or older.

By using this website or placing an order, you confirm that you are at least 18 years old and legally allowed to purchase the ordered products in your country of residence.

Responsible for Editorial Content

Responsible for editorial content, blog articles, buying guides, product education, safety information and other informational content on this website:

Media Owner / Publisher

Media owner and publisher of this website:

Editorial Line

This website provides e-commerce information, product descriptions, buying guides, sexual wellness education, product safety information and customer support content related to adult wellness products.

Editorial content is provided for general information only. It does not replace medical, legal, psychological or other professional advice.

Product information is based on store content, supplier information, manufacturer information, product documentation and editorial review where available.

Product Safety Information

We act as a retailer/reseller, not as the manufacturer, unless explicitly stated otherwise.

Manufacturer details, importer details, EU responsible person information, safety warnings and product instructions may be shown on the product page, product packaging, product manual and/or accompanying product documentation.

Where applicable and available to us, we provide product-safety information, warnings or documentation required for the products offered through the Store.

For product safety questions, safety notices, recalls or compliance requests, contact:

Consumer Complaints and Dispute Resolution

For complaints or order issues, please contact us first at info@erolounge.com.

We will try to resolve the issue fairly and efficiently.

Unless mandatory law requires otherwise, we are not obliged or willing to participate in consumer arbitration procedures before a consumer arbitration body.

The EU Online Dispute Resolution platform has been discontinued and is no longer available.

Copyright

All text, images, logos, graphics, design elements, product selections, layouts, blog content, buying guides and other content on this website are protected by copyright, trademark and other intellectual property laws unless stated otherwise.

Use, copying, reproduction, scraping, redistribution or commercial use of website content is not permitted without prior written permission, except where allowed by law.

Brand names, product names and trademarks of third parties belong to their respective owners and are used for product identification and retail purposes.

External Links

This website may contain links to external websites, apps, payment services, carrier services, manufacturers, product documentation or third-party platforms.

We are not responsible for the content, availability, security or privacy practices of external websites. The operators of linked websites are responsible for their own content.